Plan	Plan Description	Monthly Rate	Sign-Up
WiCarolina VoIP Basic	One Phone Line, all calls are billed at $0.035/min	$10.00
WiCarolina VoIP Extra	Includes 500 free minutes every month then $0.035/min	$14.00
WiCarolina VoIP Plus	One Phone Line unlimited minutes within US & Canada	$25.00
WiCarolina VoIP Global Plus	VoIP Residential Plus - *30 Internaltional Desinations	$32.00
WiCarolina VoIP Unlimited	Two Phone Lines - Unlimited Minutes for each	$45.00
WiCarolina VoIP Fax	One Fax Line, 500 mins. each month then $0.035/min	$8.00
WiCarolina VoIP Toll Free	Toll Free 8xx Phone Number for $4/month and $0.035/min	$4.00
WiCarolina PBXConnect Basic	10 phone numbers, 1,500 free minutes within US & Canada and $0.035/min	$100.00
WiCarolina PBXConnect Extra	30 phone numbers, 5,000 free minutes within US & Canada and $0.035/min	$250.00
WiCarolina PBXConnect Plus	60 phone numbers, 10,000 free minutes within US & Canada and $0.03/min	$450.00
WiCarolina PBXConnect Premium	100 phone numbers, 20,000 free minutes within US & Canada and $0.03/min	$750.00
WiCarolina VoIP Small Business	2 Lines - Unlimited, 1Fax Line, 500 mins. each month then $0.03/min on fax	$50.00

* 30 Destination includes all of the following countries but may not include every destination within that country: Argentina, Australia, Austria, Belgium, Canada, Chile, China, Denmark France, Germany, Guam, Hungary, Ireland, Israel, Italy, Mexico, The Netherlands, Norway, Poland, Portugal, Puerto Rico, Russia, Singapore, Spain, Sweden, Switzerland, Taiwan, United Kingdom, Venezuela & the US Virgin Islands.

Over a Dozen PBX Style Features:
Caller ID, Caller ID Block, Variable Call Ring Time, 3-Way Calling, Call Transfer, Music On Hold, Extension Dialing, Call Hold, Call Block, Call Waiting, Do Not Disturb, Call Detail Records, Call Forward - No Answer, Call Forward - Busy, Call Forward - All Calls, Call Forward - Select Calls, Call Forward - Speed Dial, Find Me - Follow Me

Per-use charges and additional products
Directory Assistance: $1.50 per call for Nationwide 411, Sports Scores, Stock Quotes, Horoscopes, Lottery numbers & more. Telecommunications Relay Services (711) TTY for the Hearing Impaired: $2 per call. Multi-Party Conference Bridge: $0.15 a minute for conference calls with a large audience. Web Based Interactive Collaboration: $0.25 per minute for an IP enabled desktop conferencing bridge.

Online Account Access
Web Portal customers use to update information. View and pay bills and set account preferences.

Nationwide Mobile E-911
FCC mandated and trusted 911 service from Intrado. The same provider as most PSTN connections to 911.

Unified Messaging ~ Auto Attendant
VoIP account customers receive voicemails, emails and faxes from the fully functional POP3 mail service. PBX Connect accounts add an Auto Attendant.

Enhance Information Directory (411)
Nationwide Directory Assistance is only the begininng! Get your Stock Updates, Sports Scores, Horoscope, Lottery numbers, and local restarant recommendations.

Economic and Efficiency Advantages
The cost savings and other benefits of automated meter reading (AMR) may completely or partially justify the capital expenditure required to deploy a Wi-Fi mesh network for a city. These benefits include:

• More accurate measurement. Very often meters are inaccessible during the planned manual reading process, located inside secure property or in areas that present significant hazards to the safety of meter-reading personnel.
  
• Reduction in operating costs. Wireless meters are read remotely, requiring no truck rolls. Very significant savings can be met even if the city is using wireless drive-by meters.
  
• More frequent measurement. Automated systems can easily take readings daily or even hourly. This improves long-term and short-term planning, allowing authorities to cope with fluctuating usage more easily. Additionally, this up-to-the-minute information provides for more accurate provisioning of services and billing cycles.

WiCarolina Communications is here to help. Our goal is to provide you with clear, informative information about video surveillance. We have years of security and surveillance experience to work for you. We’re dedicated to not only helping you find the best security solution for your needs, but also helping you learn more about video security. There’s a lot of information out there about video surveillance – some good, some bad, some misleading.

Wireless home security is gaining popularity rapidly, as people attempt to do away with complicated and confusing wiring operations. Using existing radio wave frequencies, battery operated control panels allow for easier operation and maintenance of your alarm system. Further, these intruder alarms are being adapted to accommodate apartments as well as private homes.

Motion Detectors

Motion detectors have a wide assortment of uses to suit many different requirements of assorted users. Since motion detectors are so flexible and have so many uses, they offer feelings of protection and security for the average homeowner as well as commercial organizations. Motion detectors are in use in both residential and commercial locations. There are many common uses for Infrared motion detectors that most people find suitable and useful everyday situations. Driveway alarms, Yard alarms, Burglar alarms and Door announcers

Residential Motion Detector Uses

Residential customers are putting the motion detector to a variety of uses. They can greatly improve the exterior lighting to any home and add to the security to your home. If your fear is coming home to a dark house and tripping on the steps, motion detectors can controlled lights and create well-lit paths lighting up your driveway, sidewalk and porch. This makes a safe path to welcome both you and your guests. This also will deter would-be-intruders. When the lights are triggered by motion this gives the impression that someone is home and able to see the burglar. Infrared motion detectors placed in crucial areas of the house can detect any burglars and alert the homeowner or police.

Police, fire & first responders are the cornerstone of our security and survival. They are in desperate need for other forms of communications such as city & county wifi networks. Placing wireless radios in their vehicles provides tools that can and will save lives. The reason it isn’t progressing is the high cost and lack of experience from vendors and telephone companies. The ability to see crime as it is happening, record activity, manage reporting and save time through the paperwork stages will make every agency more productive and efficient. Video surveillance is a major tool these agencies can use to implement cost effective change.

Internet kiosks are computer-based devices, which allow customers to seek product and service information through the World Wide Web. By providing intuitive applications with an array of multimedia opportunities, kiosks enable business owners to generate additional revenue and to provide value added services to their customer base. Kiosks provide a low-cost solution for business to expand their market penetration and increase profits.

Kiosk technology can also be used to communicate special offers to customers in your business location, and to make them aware of special menu items and entertainment schedules. Patrons can use Kiosks to play online games, browse, send and receive email and even keep in touch with their office. Each Kiosk location can be remotely monitored and can offer a combination of free and paid access. You can enable access to all categories of Web sites, block or enable specific adult-oriented or gambling sites. By selling surf time and profiting from every access, you can:

• Leverage additional revenue from existing customers
• Increase the amount of time a user spends in your venue
• Encourage users to visit more frequently
• Attract new customers

WiCarolina Communications provides complete LAN and WAN Integration. We do network design and simulation, monitoring, diagnostics, migration and operation.

• Optimal Performance Tuning
• Install and configure networked printers
• Install and configure server-based applications
• Document all changes to the configuration management log
• Perform incremental and full backup of data
• Perform data/system restoration as necessary
• Perform basic data administrator and database administrator functions
• Write scripts for scheduling jobs
• Apply security patches when necessary
• Transfer new applications and web pages from development to production environments

We serve as a single point of service for designing and managing the integration of complex multi-vendor, multi-platform systems involving hardware, software, networking, and communications. Our systems architects rapidly gain a thorough understanding of the client’s mission, objectives, and business environment. Working top down, we design the required functions and user interface, and then specify the hardware and software at the user level. Below that, we create the needed capability for information access and exchange -- databases, networks, and communications. The result is a powerful, efficient, and cost-effective system tailored to the way the client does business. We develop and integrate complex emerging technologies with line-of-business systems -- new and legacy.

• Caller ID
• Call waiting
• Call transfer
• Repeat dial
• Return call
• Three-way calling

There are also advanced call-filtering options available from some carriers. These features use caller ID information to allow you make a choice about how calls from a particular number are handled. You can:

Forward the call to a particular number, Send the call directly to voicemail, Give the caller a busy signal, Play a "not-in-service" message or send the caller to a funny rejection hotline.

With many VoIP services, you can also check voicemail via the Web or attach messages to an e-mail that is sent to your computer or handheld. Not all VoIP services offer all of the features above. Prices and services vary, so if you're interested, it's best to do a little shopping.

VoIP technology uses the Internet's packet-switching capabilities to provide phone service. VoIP has several advantages over circuit switching. For example, packet switching allows several telephone calls to occupy the amount of space occupied by only one in a circuit-switched network. Using PSTN, that 10-minute phone call we talked about earlier consumed 10 full minutes of transmission time at a cost of 128 Kbps. With VoIP, that same call may have occupied only 3.5 minutes of transmission time at a cost of 64 Kbps, leaving another 64 Kbps free for that 3.5 minutes, plus an additional 128 Kbps for the remaining 6.5 minutes. Based on this simple estimate, another three or four calls could easily fit into the space used by a single call under the conventional system. And this example doesn't even factor in the use of data compression, which further reduces the size of each call.

WiCarolina Communications provides customer support with unparalleled courtesy and responsiveness. We create custom service programs to meet your company objectives, and find the right intersection between service levels and cost-effectiveness to meet our clients' goals. With over 11 years experience, we have the technical expertise to handle whatever your support needs. We meet and exceed our clients' expectations with proven performance and customer satisfaction.

• All calls answered by live U.S. agents
• Phone, email and chat services available 24x7x365
• Small enough to be flexible, large enough to serve all your needs
• Customized Customer Relationship Management system
• Redundancy made possible by multiple centers
• Timely performance reporting
• Cost-effective rates

All online refunds will be credited to the original payment type that was charged. If the services were a gift, you will not be able to use our online return process because only the person who placed the order can access it online for a return. Return shipping and refunds of original shipping can only be refunded if the return is a result of an error by WiCarolina.

WiCarolina reserves the right, at any time, to modify, alter, or update this policy. Your order constitutes an agreement to be bound by such modifications, alterations, or updates to this policy. Our ultimate goal is for you to be satisfied with your wireless internet and telephone services.

If you are dissatisfied with your services, you may terminate them at any time and receive a refund of unused services you paid for within thirty (30) days. For additional assistance, you may call toll-free 1-800-594-3299 and one of our customer service representatives will be glad to recommend options that may be available. Refunds will be made by crediting the original method of payment (i.e. credit card, in-store account, etc.).